Merchandise
Fraud alert!
April 27, 2022: The CAFC is warning Canadians to use caution when buying and selling online. In 2021, frauds associated to buying or selling goods or services online accounted for more than $21.1 million in reported losses. Non-delivery scams (including puppy scams, rental scams, and deceptive marketing of counterfeit goods) have all increased over the pandemic period.
Quick tips:
- Know the market value of the product your buying or selling
- Don't trust extremely low or high offers
- Beware of buyers and sellers that use urgency
- Beware of buyers who offer to buy an item without seeing the product first
- Do an online search to see if anyone has already reported the fraudulent buyer or seller
Learn more below.
Scam medium:
- Email and text
- Internet
Targeting:
- Individuals
- Businesses
Scammers are constantly creating fake ads online. To reach potential victims, they use:
- classified ads sites
- resale sites
- website pop-ups
- fake company websites
Items offered for sale in these scams can be almost anything, including:
- event tickets
- puppies
- electronic equipment
- clothing
- apartment, cottage, or vacation rentals
- motor vehicles
A good rule of thumb: if the asking price of a product is too good to be true, it is.
Watch out for the following scams:
Pet/animal scams
Animal scams can begin as classified ads for lower priced or free animals. The majority of these feature puppies or kittens. After an exchange of messages, you are asked to send one payment after another. You are told that the money sent covers shipping, vaccinations, certificates, insurance, etc. In the end, you never receive the promised pet.
Rental scams
Fraudsters are creating classified ads for property rentals that are available in ideal locations. The ads are posted with below average prices to attract more consumers. Interested consumers will receive prompt responses with photos stolen from legitimate ads. To secure the rental, fraudsters will ask that a payment is made quickly.
Vendor fraud
If you've posted an online ad for yourself or your business, you may be contacted by a scammer. They claim to be located out of town and offer to buy the item unseen. When it comes time to pay, they use various tactics to scam you and avoid paying.
Tactic one: Spoofed payment
You receive a message or email money transfer notification that claims the payment is pending. The message says that the funds will cover the cost of the item, plus shipping. However, to release the funds, you must provide a tracking number for the shipment.
You ship the item and provide the tracking number, only to discover that the payment notification is spoofed and no payment is pending.
Tactic two: Account problems
The scammer tells you that they cannot send the payment due to a problem with your Paypal or bank account. According to the scammer, you need to pay $500 to get a business account with the selected payment provider to complete the transaction. The scammer offers to pay this fee if you reimburse them for the cost.
The scammer directs you to send the reimbursement using a money service business such as MoneyGram or Western Union. After you send the reimbursement, you discover that there is no payment pending.
Tactic three: Overpayment
You receive a payment for more than the asking price. The scammer asks you to deposit the funds and wire the excess funds immediately back to them. After sending the funds, you discover that the payment was fraudulent.
Scammers use compromised bank accounts, fraudulent cheques and stolen credit cards in overpayment scams.
Counterfeit merchandise
Counterfeiters use websites that have the same look and feel as a legitimate manufacturer to sell products at big discounts. The products are far inferior and could pose significant health risks. For example, counterfeit jackets have been found to contain bacteria, fungus and mildew.
Red flags to watch for:
- Warnings posted online
- No customer phone number or email listed on the website
- An odd or different name on your credit card statement
- The transaction is in different currency
- The product packaging has no labels
- The quality of product is bad
- The price is hugely discounted
- Date modified: