Report fraud and cybercrime
Please note the CAFC toll-free telephone line is currently down. Please report through our online reporting system at this time. We apologize for this inconvenience.
Please note the CAFC online Fraud and Cybercrime Reporting System will be down for service: November 25, 2020 for 30 minutes between 8 am to 8:30 am (EST). We apologize for this inconvenience.
Please be advised there are ongoing technical issues and you may experience difficulties reporting online or reaching the CAFC by phone. We are currently working to resolve the issue and apologize for this inconvenience.
Scams and cybercrimes can touch anyone, anywhere, at any time.
If you or a family member have been affected, report it to us — even if you didn't lose any money.
If you or a family member did lose money, please contact your local police as well.
Reporting to the Canadian Anti-Fraud Centre
Online - Reporting System
You can log into the Reporting System tool using either:
- GC Key (user ID/password)
- Sign-In Partners (banking credentials)
Tips for reporting online
The system will log you out if there is no activity for 20 consecutive minutes. If this happens, you won't be able to complete your report. You'll need to start over or call our toll-free line to report (1-888-495-8501).
Toll free: 1-888-495-8501
We answer calls Monday to Friday, from 9 am to 4:45 pm (Eastern time) and close on holidays.
Please note, due to COVID-19, our offices and phone lines are currently operating at a reduced capacity. If you are having issues with the phone lines, please file your report online through our Reporting System.
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