Report fraud and cybercrime
Please note the CAFC website and online Fraud Reporting System (FRS) will be down for service: Sunday January 15, 2023 from 9 am to 3 pm (EST). We apologize for this inconvenience.
On this page
- Reporting to the Canadian Anti-Fraud Centre
- Why you should report fraud and cybercrime
- Coming soon: new cybercrime and fraud reporting system
Scams and cybercrimes can happen to anyone, anywhere, at any time.
If you have been a victim of a scam, fraud or cybercrime, please contact your local police as soon as possible.
It is also recommended that you report the instance of a scam, fraud or cybercrime, whether you are a victim or not, to the CAFC.
Remember: It's the role of your local police to investigate. The CAFC assists law enforcement through maintaining a central repository of information to assist with investigations. Learn more about the CAFC.
Reporting to the Canadian Anti-Fraud Centre
The CAFC and the National Cybercrime Coordination Centre (NC3) are working on implementing a new cybercrime and fraud reporting system for Canadians and businesses. By reporting to the CAFC, you may be asked to report through the new version helping the RCMP build a new reporting system for Canadians.
You can log into the Online Reporting System tool using either:
- GC Key (user ID/password)
- Government Sign-In by Verified.Me
Tips for reporting online
The system will log you out if there is no activity for 20 consecutive minutes. If this happens, you won't be able to complete your report. You'll need to start over or call our toll-free line to report (1-888-495-8501).
Secure Sign-In issues
If you are having problems with logging in with the Secure Sign-In methods:
- Ensure you have the right link to log into CAFC-FRS via the Canadian Anti-Fraud website (click on the Report fraud tab).
- If you get to the sign-in page and have problems with GCKey or Sign-In Partner, reference the following:
The CAFC does not manage GCKey or Sign-In Partner sites. If you are having problems with these sign-in methods, contact them.
Report by phone
Toll free: 1-888-495-8501
We answer calls Monday to Friday, from 9 am to 4:45 pm (Eastern time) and close on holidays.
Why you should report fraud and cybercrime
In order for law enforcement to combat fraud and cybercrime, it is essential that those who experience, or fall victim, report it to local police and the CAFC. Local police are positioned to investigate the incident and the CAFC supports law enforcement by sharing information collected through the reports.
Reasons to report to the CAFC:
- Information could link a number of crimes together, in Canada and abroad
- Information could progress or complete an investigation
- Reports show crime trends and allows for crime forecasting
- It helps law enforcement, private and public sector, academia etc. to learn about the crimes and help with prevention and awareness efforts
The CAFC and NC3 work closely together and cybercrime reports given to the CAFC system, are shared with the NC3.
Coming soon: new cybercrime and fraud reporting system
Learn more about the new national cybercrime and fraud reporting system being developed by the CAFC and the NC3.
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